Privacy policy

INFORMATION FOR GENERAL USERS AND REGISTERED USERS

This Privacy Policy describes how we collect, use, and protect the personal information you provide when you use the Services provided by Esponce through the Esponce website. Esponce, the operator of the www.esponce.com website (the “Site”) is committed to protecting the privacy of all the general and registered users of the website (“You” or “User”).

To better protect your privacy, we provide this Privacy Policy explaining our information practices regarding the use and disclosure of user information collected and processed through our website.

By using the Site, and in particular by providing your personal information on registration or contacting us for any reason, you explicitly accept this Privacy Policy and You provide Esponce with full consent to the collection, storage and processing of your personal data, in accordance with the terms set out in this policy.

Data Collection

Our principal goals in collecting information are to provide and improve our Site, Services, features and content, to administer your use of the Site and to enable general users and registered users to enjoy and easily navigate the Site. The types of information that we collect include:

Browsing: For simply browsing the Site, you are not required to register as a user. Users are only asked to register their Personal information if you request or require access certain content, features and use of the Esponce Services.

Registration: If you require access to or use of the Esponce Services, we require you to register with Esponce as a user (“Registered User”) and we will collect your Registration Information which will contain (“Personal Information”) about you. Your Personal Information is stored and located on a secured server behind a firewall.

Personal Information means information or data that can be used to contact or identify you, such as your name, email address, company data, password, and account setting preferences. Some responses to questions about personal and company data on registration are obligatory and if they are not provided, an account cannot be created.

You guarantee that the Personal Information provided is true, accurate and up to date according to your current situation. You hereby acknowledge that you are exclusively responsible for any inaccuracy, falsity or error in any submitted personal data and information and may be held liable for any damages whatsoever caused to Esponce, by virtue of using our Services.

Please note that in relation to payments for Services, user credit cardholder data, billing address and other billing related information will be collected and processed by our payment processor. We do not have access to this data apart from to request your business and VAT number.

Non-Identifying Information: We collect other non-identifying information you provide as part of the registration, administration and personalization of your Esponce Account profile (e.g. account preferences). We may combine your Personal information with Non-Identifying Information to serve you specifically, for instance to deliver a product to you according to your preferences.

Cookies: You are expressly advised that this Esponce Site uses cookies. These cookies are small data files generated in your computer which are associated exclusively to an anonymous user. The cookies used cannot read data from the hard disk.

The cookies enable recognition of the users only when they have been registered so that they do not have to register each time they visit or access areas or Services that are reserved exclusively for them. They also provide information on the date and time of the last visit the user made to the website and the content selected in browsing.

Most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer, with the drawback that certain features of the website may not function properly without the aid of cookies.

Log data: Due to the communications standards on the internet, when you visit the Esponce Site we automatically receive the URL of the site from which you came and the site to which you are going when you leave Esponce. Esponce also receives the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, mobile device operating system (if you are accessing Esponce using a mobile device), as well as the name of your ISP or your mobile carrier.

Data Use

Profile Information: The data we collect is used for the provision and management of your account and the Services provided to You (as described in the Terms of Use and these Registration Terms), development of our professional contact with You and for the management of any newsletters, notification emails or commercial communications in general about the Services and products and any new features, offers or promotions offered by Esponce, access to your third party accounts for retrieving data for the Services, compliance with the Terms of Use and other legal communications. Registered users may also be sent notification emails and publicity material relating to the Service.

Customer Requests: By completing the website form and submitting your personal data, You declare to have read and accepted the terms of this Policy. We may use the information that we collect to fulfill your requests for products, services and information. For example, we may use your information to respond to your customer service requests.

Testimonials: We post testimonials of Esponce customers on our site. With your consent, we post your testimonial on the Site along with your name.

Commercial Communications: By filling in and sending your data to Esponce during registration, you expressly consent to receive communications regarding the subject matter of the Site. These commercial communications, including alerts, notices, newsletters, offers and promotions, will be always sent by Esponce in relation to a Service. If you do not wish to receive information from this site you can expressly opt out by clicking Unsubscribe in notification emails or sending a Support ticket submitted online at any time during its regular business hours.

Third Party Services

We may also use third party vendors or service providers to help us provide the Service to you, such as sending email messages on our behalf, analytical Web service or hosting and operating a particular feature or functionality of the Service. By using the site you are giving your consent to the processing of information in the way and for the purposes described above.

Without prejudice to the generality of the foregoing, You expressly and unequivocally consent to the processing of your data outside the European Economic Area by third party data processors (e.g. for the purpose of providing professional services to us such as hosting or database management services).

Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your Personal Information for purposes unrelated to the product or service they're providing. We require such third parties to maintain the confidentiality of the information we provide to them. For any questions, please contact us.

Accessing and changing your information

You can review, update, and correct the Registration Information you provide us through your account at any time.

Data disclosure

We do not use Personal Information for purposes other than those disclosed to you in this Privacy Policy and/or at the time it was collected. Esponce warrants that it treats your personal-identifying information with strict confidentiality in accordance with applicable law.

We reserve the right to share or disclose your Personally identifiable and/or non Personally identifiable information when we reasonably determine, in our sole discretion, that the disclosure of such information is necessary or appropriate:

Data Security

Esponce has adopted necessary technical and organizational measures to safeguard your personal information from unauthorized use or access and from being altered, lost or misused, taking into account the technological state of art, the features of the information stored and the risks to which information is exposed. We use a combination of firewall barriers, data encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect your Personal information, Account information and our systems from unauthorized access.

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, due to the nature of the information and related technology, we cannot ensure or guarantee the security of your personal information and expressly disclaims any such obligation. If we learn of a security breach, then we will attempt to notify You electronically so that You can take appropriate steps. If you have any questions about security on our Site, please contact us.

Changes

We reserve the right, in our sole discretion, to modify, discontinue, or terminate the Service or to modify this Privacy Policy at any time.

If we make any substantive changes in our treatment of information collected at this Site, we will notify you of such changes by posting them on the Service or providing you with notice of the modification. We will indicate when such terms are effective below. By continuing to access or use the Service after we have posted a modification or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Privacy Policy. If the modified Privacy Policy is not acceptable to you, your only recourse is to cease using the Service.


Effective: November 27, 2013.

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