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Support & documentation
We hope these frequently asked questions will be helpful to you.
Can I decode a QR Code image online?
Labelling QR Codes
Can I have a VIP code with limited access?
I didn't get my Signup confirmation email?
Will my Esponce assets expire after Trial ends?
How can I provide feedback?
Do you have support?
Can I cancel my Account?
Generating QR codes
What is a dynamic QR code?
How can I generate a less dense code?
Customized and designer QR codes
I need to have a QR code in vector format?
Tracking and analytics
What is the difference between trackable and non-...
Target codes analytics raw data
Can I export analytics data?
Can I deactivate a code?
Plans and pricing
Which Esponce plan should I choose?
Can I customize my plan volume?
I need 1000 or more Assets, what are my options?
Can I upgrade my plan?
How do Esponce process online payments?
Branding - Custom URL
What benefits do I get with the Branding feature
Can I have my custom URL?
What happens if my custom URL domain expires?
How do I know my Branding works?
White Label program
Can I have White Label in my own language?
How do I add new clients?
What are my options when I buy a client account?
QR code scanner
Do you have QR code scanner app?
I scanned the code, but I was not redirected to t...
Why can't I scan generated QR codes properly?
QR code API
Where can I get the API key?
Do you offer a developer API account?
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